# New Work

## Overview

The **New Work** Workflow (app) is used to:

* Report a problem
* Request work that needs to be done
* Create work that I will perform
* Report work that I have done

*The complete overview of the workflow:*

{% file src="<https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2FFIPjxyjVaigiIMZjW72Q%2FNew%20Work%20Cloud.pdf?alt=media&token=3a3257f5-d02f-4427-b38d-b714624df6d1>" %}

## Create New Work

Select ***What you want to do\****

* *Report a problem*
* *Request work that needs to be done*
* *Create work that I will perform*
* *Report work that I have done*

Press \[***Next***] to create new work.

| <img src="https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2Fi1p9axYroo2n9qCSBmBw%2Fimage.png?alt=media&#x26;token=afd4d15a-1b43-46ad-8a9c-b7f9a854843d" alt="" data-size="original"> | <img src="https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2FU6OASm6k8HmYBbbVBEtV%2Fimage.png?alt=media&#x26;token=8f915559-3e98-4c57-b636-a314768d1485" alt="" data-size="original"> |
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| <img src="https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2FS300p9qkOVLkGgofNXVL%2Fimage.png?alt=media&#x26;token=333cf6a5-36ee-4e45-867e-c4b912595f75" alt="" data-size="original"> | <img src="https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2FzIw1hgH75BXRcCHYHHEm%2Fimage.png?alt=media&#x26;token=202052f0-1326-4d9f-a76c-2d3287d7c531" alt="" data-size="original"> |
|                                                                                                                        Flow Connect                                                                                                                        |                                                                                                                        Flow Classic                                                                                                                        |

## **Select Site and Object**

* Select ***Site\****
* Select ***Object\*** (you can use the search function to filter the list)*

Press \[***Next***] to proceed.

Press \[*Back*] to go back.

| <img src="https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2Fts3PkHqGqwz85g7c24gg%2Fimage.png?alt=media&#x26;token=f0fb520e-ad1e-4a45-85db-dfca440fb8d8" alt="" data-size="original"> | <img src="https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2F7qn3aL49tzVt54LqLpIj%2Fimage.png?alt=media&#x26;token=78c08706-9786-4b76-ad4a-a5902d1b91e5" alt="" data-size="original"> |
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| <img src="https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2FqjyioPlwymLDnxPcPsjo%2Fimage.png?alt=media&#x26;token=390ba8df-5845-4794-bab4-b3f0bab6fd0f" alt="" data-size="original"> | <img src="https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2FXWueaBgAvqPhh1fJuYHn%2Fimage.png?alt=media&#x26;token=5be8ba10-01ca-4fb1-a5cc-abe8bd550065" alt="" data-size="original"> |
|                                                                                                                        Flow Connect                                                                                                                        |                                                                                                                        Flow Classic                                                                                                                        |

## **Object Navigator**

Use the Object Navigator to find the Object want to create New Work for. If there is an Object Structure you can go up and down between Child and Parent Nodes.

* Green = **Parent Node and is selectable\***
* Blue = *Child Node* --> go *Up* in the structure
* No color = *Child Node* --> go *Down* in the structure

Press \[***Next***] to select Parent Node.

| <img src="https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2Fx8G19BoA7axZhWyfBVRl%2Fimage.png?alt=media&#x26;token=ccacdc70-b525-48d5-87f6-356110fee8f7" alt="" data-size="original"> | <img src="https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2FMRzUAgDMwdOcfi8ipK1Q%2Fimage.png?alt=media&#x26;token=a474fadb-27be-41e1-9445-a03dda2078ce" alt="" data-size="original"> |
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|                                                                                                                        Flow Connect                                                                                                                        |                                                                                                                        Flow Classic                                                                                                                        |

If there are any *Active* or *Historical Work Orders* for the chosen Object these can be viewed via *Pinned Info*:

| <img src="https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2FCbNAeO0XKujNZ3P0rBRu%2Fimage.png?alt=media&#x26;token=22c88ac1-a19c-41ec-9219-8f4023128c90" alt="" data-size="original"> | <img src="https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2FC1TNs4qvXkfugRxRAltr%2Fimage.png?alt=media&#x26;token=dff7a8c1-2418-4bfd-8d18-970a6665c456" alt="" data-size="original"> |
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| <img src="https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2FF3yIWJraznLc4DWpkRdf%2Fimage.png?alt=media&#x26;token=de2fab70-2c52-4550-a6da-2fb050008774" alt="" data-size="original"> | <img src="https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2FhaUNNDurxNLdF4L6lIl3%2Fimage.png?alt=media&#x26;token=91192613-dd26-4946-bbf3-3a076e0dbb68" alt="" data-size="original"> |
|                                                                                                                        Flow Connect                                                                                                                        |                                                                                                                        Flow Classic                                                                                                                        |

## **New Work - Details**

* Enter ***Fault Description\****
* Long Fault Description
* Select ***Maintenance Organization\****
* Customer
* Work Type
* Work Stage
* Priority
* Discovery
* Item Class
* Fault Type
* Attach Documents
* Attach Media Items

Press \[***Save***] to proceed.

Press \[*Back*] to go back.

| <img src="https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2FeVtDNF1nJnjwTJF6xLn7%2Fimage.png?alt=media&#x26;token=dcfb24b4-c0f7-4cad-9137-ac9813c0eea9" alt="" data-size="original"> | <img src="https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2FT2e5KwTMtrzjCcpP9cNT%2Fimage.png?alt=media&#x26;token=a9c10c2e-f36f-48b8-863a-fe810cbfd325" alt="" data-size="original"> |
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| <img src="https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2FBEo2JWDGiOMTSE4jMNWq%2Fimage.png?alt=media&#x26;token=5be31c3c-2823-4742-b9a9-7fdb005f9778" alt="" data-size="original"> | <img src="https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2FtfGHeUq1xw7DUgadkP0N%2Fimage.png?alt=media&#x26;token=dffc017d-dae7-44d8-8c63-ac3c725ac165" alt="" data-size="original"> |
| <img src="https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2FhHAPctjyMKrxuNjGDBJc%2Fimage.png?alt=media&#x26;token=f7322948-6e23-4098-82da-2cd152c353ca" alt="" data-size="original"> | <img src="https://3218748546-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MiW42YxFsGXIDjQJKNR%2Fuploads%2F0mzit01tXgYgpnTm17iV%2Fimage.png?alt=media&#x26;token=5818e6c4-6afc-4dd6-a5ee-4cff4c864ca9" alt="" data-size="original"> |
|                                                                                                                        Flow Connect                                                                                                                        |                                                                                                                        Flow Classic                                                                                                                        |

If applicable *Failing Function* can be selected

Press \[***Next***] to proceed.

Press \[*Back*] to go back.

&#x20;

After this, the New Work will be created and depending on the first choice a Fault Report or Work Task will be created.

{% hint style="info" %}
*\* = Mandatory Field*
{% endhint %}