New Work
Overview
The New Work Workflow is used to:
Report a problem
Request work that needs to be done
Create work that I will perform
Report work that I have done
The complete overview of the workflow:
Create New Work
Select What you want to do*
Report a problem
Request work that needs to be done
Create work that I will perform
Report work that I have done
Press [Next] to create new work.
Select Site and Object
Select Site*
Select Object* (you can use the search function to filter the list)
Press [Next] to proceed.
Press [Back] to go back.
Object Navigator
Use the Object Navigator to find the Object want to create New Work for. If there is an Object Structure you can go up and down between Child and Parent Nodes.
Green = Parent Node and is selectable*
Blue = Child Node --> go Up in the structure
No color = Child Node --> go Down in the structure
Press [Next] to select Parent Node.
If there are any Active or Historical Work Orders for the chosen Object these can be viewed via Pinned Info:
New Work - Details
Enter Fault Description*
Long Fault Description
Select Maintenance Organization*
Customer
Work Type
Work Stage
Priority
Discovery
Item Class
Fault Type
Attach Documents
Attach Media Items
Press [Save] to proceed.
Press [Back] to go back.
If applicable Failing Function can be selected
Press [Next] to proceed.
Press [Back] to go back.
After this, the New Work will be created and depending on the first choice a Fault Report or Work Task will be created.
* = Mandatory Field
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