Execute Maintenance Survey
Overview
This application can be used to execute maintenance surveys associated to a work assignment.
The complete overview of the flow:
Pre-Requisites to Execute Maintenance Survey
The work assignment should be in either Assigned or Ongoing state
The maintenance survey has to be in the Published state
The maintenance survey should be included in the workflow configuration as an E-Form
Steps
1. Select a Work Assignment
Select a work assignment from either assigned or ongoing states. You can search for work assignments based on below fields:
Work order number
Task number
Assignment number
Assignment state
2. Select Action
By selecting a work assignment action, the user can answer the survey associated to that action. If no surveys are attached, the user will be redirected to the same screen.
Work assignment actions are populate based on the current state of the assignment.
Work assignment states are internally mapped with the following actions.
Action - Complete
This screen allows for setting the status of a particular assignment to "Complete."
To access this screen, select the "Complete" option from the actions list
Report In
Select an Item Class and press 'Next' to continue reporting, or press 'Skip' to skip the following step below and proceed with the application with the field left empty.
A few more fields will appear on the following screen if an Item Class is selected. These fields are not mandatory and can be left empty if desired.
Failing Function
Operational Status
Fault Type
Cause Code
Performed Action
Fault Class
Long Description
Cause Details
Performed Work
Work Start
Work Finish
Once the above steps are completed, you can move on to answer the survey related to the "Complete" work assignment status.
Action - Incomplete
This screen allows for setting the status of a particular work assignment to "Incomplete."
To access this screen, select the "Incomplete" option from the actions list
Choose a cause for the incomplete submission
Add a comment (optional)
Enter the remaining hours needed to complete the assignment; if no hours are provided, the system will default to the predefined remaining hours
Once the above steps are completed, you can move on to answer the survey related to the "Incomplete" work assignment status.
Action - Cancelled
This screen enables the status of a particular work assignment to be set to "Cancelled."
To access this screen, select the "Cancel" option from the actions list
Choose a cause for the cancellation
Add a comment (optional)
Once the above steps are completed, you can move on to answer the survey related to the "cancelled" work assignment status.
3. Introductory Text to the Survey
This screen will appear only if the survey has been configured to show an introductory message.
4. Responding to Survey
A survey can contain a variety of different question types. The available question types are:
Yes/No questions
Multi-choice questions
Numerical questions
Statement questions
Picture questions
Signature questions
Survey questions
Date questions
Time questions
Date/Time questions
5. Ending Text
This screen is displayed when a survey is configured to include an ending text.
When Ending Text step is done, it will mark the end of the survey, and you will be redirected to the Work Assignments screen.
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