Application User Management

This application manages users and related base data. A user is represented by three linked objects, each containing specific information:

• External User – Represents the active system user and contains authentication-related information such as username and active/inactive status.

• Person – Stores personal identity details, including full name, person ID, and whether the user has administrative privileges.

• Contact – Contains communication and organizational information such as phone number, email address, company, and description.

The External User is linked to a Person, and the Person is linked to a Contact, together forming a complete user profile within the system.

• Emergency Contact – Similar to Contact, but contains emergency communication details such as phone number, email address, and description, associated with a specific Service Provider, Service Zone, or Service Area.

Notice: The recommended way to create a new user is by using the "Create Service Technician" application.

To create a Service Technician (a user who can access check-in stations and perform work), the user must also be linked to a Service Technician record.

For details on how to create a Service Technician, refer to the documentation for the Create Service Technician application.

Manage External User

Create External User

• Click “Add Row”

• Set Active User, Username and Password (not used in current version of solution)

• Click “Create”

• Click "Save"

Delete External User

• Select External User

• Click “Delete Row”

• Click “Save”

Update External User

• Change Active User, set New Password (not used in current solution)

• Click “Save”

Manage Person

Create Person

• Check “Create New Person”

• Click “Save”

• Select available, unused External User

• Set Name, is application admin

• Click "Create"

Delete Person

• Select Person

• Click “Delete Row”

• Click “Save”

Update Person

• Change Name, Is Admin

• Click “Save”

Manage Contact

Create Contact

• Click "Add Row"

• Select Available PersonId, set Name, Phone, Email, Select Company, set Description

• Click “Create”

• Click “Save”

Delete Contact

• Select Contact

• Click “Delete Row”

• Click “Save”

Update Contact

• Change Phone, Email, Company, Description

• Click “Save”

Manage Emergency Contact

Create Emergency Contact

• Click "Add Row"

• Select available Company, PersonId, set Name, Phone, Email, Description

• Click “Create”

• Click “Save”

Delete Emergency Contact

• Select Emergency Contact

• Click “Delete Row”

• Click “Save”

Update Emergency Contact

• Change Company, Phone, Email, Description

• Click “Save”